Senior Digital Executive

Senior Digital Executive

Haywards Heath
Commercial & Marketing
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We’re on the hunt for a passionate and results-driven Senior Digital Executive to join our Commercial & Marketing team in Haywards Heath, West Sussex. 

You’ll be responsible for continuously developing and improving the 1ST CENTRAL insurance website and corporate websites to deliver and exceed against key business sales targets.
Job responsibilities
  • Develop and deliver an enhanced online customer experience that drives traffic, boosts conversion, generates sales and retains customers
  • Work with a wide range of stakeholders across the business to prioritise requirements, and plan and deliver appropriate activities to enhance online commercial performance
  • Assist in the development and implementation of a content management system to allow easy updating of the websites
  • Develop and update product and content on the website to maintain the highest level of quality and accuracy
  • Work closely with the Senior Digital Marketing Executive to ensure the online customer experience is optimised to improve e-marketing campaign performance
  • Work closely with the Digital Analyst to ensure we’re accurately tracking key website performance metrics
Experience & knowledge
  • Proven, solid experience of working on a commercial, public-facing website
  • Studying towards or holding professional marketing qualifications CIM/IDM or similar would be desirable (but not essential)
  • Excellent working knowledge of digital technologies
  • Good understanding of best practice to support SEO, affiliate, email marketing etc
  • Understanding of how tracking works with different tracking and search engine partners e.g. Google, Yahoo, bing, Tagman
  • An understanding of the high-level requirements of working in a regulated industry (e.g. FCA)
  • Excellent communication skills
  • Good relationship building and negotiating skills
  • Ability to think creatively and turn ideas from concept into reality
  • A customer-centric approach with a ‘right first time’ and ‘treating customer fairly’ ethos
  • Professional and personable with a flexible approach 
What can we do for you?
We believe we can offer you a great working environment as we’re so passionate about our people. Here are just some of the benefits and perks that we offer…

Employee benefit packages to suit your lifestyle, including a company pension scheme, group life assurance, enhanced maternity and paternity pay, professional subscription fees, the opportunity to buy additional holiday, health cash plan, help with travel expenses and the opportunity to take a paid day off each year to do charity work.

Employee wellbeing is high on the agenda here too. We provide a weekly free fruit delivery, discounted membership at a local health club and access to an Employee Assistance Programme, which promotes physical and emotional wellbeing at work and at home. In addition, we provide wellbeing events throughout the year to support physical and mental health.

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79% of people would recommend a friend to work at First Central

Based on 67 Glassdoor reviews (July 2019)


View all benefits >

Pension scheme

We offer a workplace pension scheme for all employees.

Get your birthday off

We give you an extra day off to celebrate your special day.

Generous holiday entitlement

All employees receive a generous holiday entitlement.

Health cash plan

Claim money back on your healthcare costs, such as dental check-ups and eye tests.

Holiday Extra

We give you the option to buy up to five additional days of annual leave.

Season ticket loan

We provide interest-free loans to cover the cost of season tickets for rail, bus or car parking.