Group Finance Operations Manager

Group Finance Operations Manager

Guernsey, Haywards Heath or Salford Quays
Closing date:
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Do you want to join a company at a time of exciting growth, where a number of finance core roles are being filled in order to bolster overall capabilities with a specific focus on high growth, change and personal lines insurance in a highly competitive market?
We have a fantastic opportunity for a Finance Operations Manager to join our talented Finance team in Haywards Heath, West Sussex, Salford Quays, Manchester or our offices in Guernsey. You’ll bring passion, energy and lots of fun to building a balanced team that allows talent growth and operational stability within a professional services environment.
With responsibility for managing and overseeing the finance shared service operational centre, you’ll ensure internal customer and business performance targets are met, all reconciliations and transactional processing is delivered within SLA’s whilst identifying and implementing major changes to improve processes and accommodate business and commercial changes across the Group.

Job responsibilities
  • Accountable for the smooth and timely running of the AP (accounts payable), AR (accounts receivable) shared service functions, including payroll and transactional banking activities
  • Identify and implement changes to improve process and accommodate business and commercial changes across the Group
  • Ensure colleagues are supported with the right level of monitoring, policy and procedure to allow roles to be carried out in a sustainable and effective manner
  • Provide team operational performance updates and ensure appropriate and proportionate risk and issues are escalated in a timely manner
  • Identify and deploy corrective activity if operational performance drops and manage issue resolution
  • Adhere to the Group’s financial control framework, ensuring timely and accurate financial record keeping is maintained at all times
  • Maintain first line controls through accurate processing and maintain audit trails to ensure proportionate safeguarding the risk of fraud, error or omission
  • Management duties of colleagues including, coaching and feedback to direct reports to achieve KPIs and SLAs, conducting regular performance reviews, including probationary reviews and annual appraisals, monitor absence, conduct disciplinaries and assist in the recruitment process
  • Ensure compliance with company and standards/regulations at all times, maintaining department risk registers, providing evidence and commentary for controls, updates for mitigation actions and maintaining control matrices and attestations
Skills, knowledge & experience
  • Proven leadership experience of an operational finance function within a financial services or similar regulated business
  • Strong double entry bookkeeping understanding
  • Experience in growing and developing finance professionals to their maximum potential and maintaining a consistent level of performance across multiple teams
  • Experience in payroll, treasury and banking activity desirable
  • High level of communication, organisational, planning and analytical skills to drive process improvement
  • Work effectively under pressure and think clearly and logically in challenging situations
  • A driven attitude to deliver controlled change and rapidly overcome obstacles
What can we do for you? 
We believe we can offer you a great working environment as we’re so passionate about our people. Here are just some of the benefits and perks that we offer…
  • Fantastic training and development opportunities
  • Employee benefit packages to suit your lifestyle
  • Flexible working
  • A day off for your birthday
  • The opportunity to take a paid day off each year to do charity work
  • A health cash plan
  • Help with travel expenses
  • The opportunity to buy additional holiday
  • Company pension scheme
  • Group life assurance
  • Enhanced maternity and paternity pay
  • Professional subscription fees paid
Employee wellbeing is high on the agenda here too. We provide a weekly free fruit delivery, discounted membership at a local health club and access to an Employee Assistance Programme, which promotes physical and emotional wellbeing at work and at home. In addition, we provide wellbeing events throughout the year to support physical and mental health.

For further information on what we can offer and to learn more about this role, feel free to contact our dedicated Recruitment team.

​So, if you’re up for the challenge and would like to join our vibrant and busy team, we want to hear from you today.

We pride ourselves on being a great place to work. Check out our Glassdoor page to see what our employees think about working here.

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79% of people would recommend a friend to work at First Central

Based on 98 Glassdoor reviews (July 2020)


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Flexible working

We support colleagues who wish to work flexibly whilst meeting the needs of the business.

Get your birthday off

We give you an extra day off to celebrate your special day.

Holiday Extra

Not only do you get a generous holiday entitlement, you can also buy additional leave.


Get a day off each year to take part in volunteering activities.

Health cash plan

Claim money back on your healthcare costs, such as dental check-ups and eye tests.

Season ticket loan

We provide interest-free loans to cover the cost of season tickets for rail, bus or car parking.