Claims Administration Handler

Claims Administration Handler

Haywards Heath

Haywards Heath
Closing date:
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Are you looking for a new career with a dynamic, award-winning company? Well look no further! We need a Claims Administration Handler to join our Claims team in Haywards Heath, West Sussex.

As a Claims Administration Handler, you’ll undertake general administration duties for our Claims department in a timely manner and in line with company procedures.
Job responsibilities
  • Print and reference technical emails and create lists for filing and handing to teams
  • Undertake claims filing and scanning of post and emails accurately and in a timely manner, ensuring files are provided to the correct team and handler
  • Process emails that have failed and ensure they’re directed to the correct team
  • Sort and index any emails for the third party and credit hire teams, and forward these to be validated
  • Reference, scan, validate and update relevant spreadsheets for any returned or requested cheques, handing these to the correct handler in a timely manner
  • Reference, scan, validate and update the spreadsheets with any signed for or special delivery items, ensuring all details are recorded accurately
  • Ensure checks are completed for any failed validation, to be pushed through manually
  • Return emails and post that has been received with no information requesting further details
  • Any other reasonable administration duties as required
Skills, knowledge & experience
  • Administration experience
  • Good level of communication skills, both verbal and written
  • Good time management and organisation skills with the ability to prioritise own work
  • Good understanding and ability to use Microsoft Excel
  • Self-motivated and enthusiastic
  • An organised and proactive approach
  • Emphasis on attention to detail and accuracy
  • Able to work on your own initiative and as part of a team
  • A flexible approach and positive attitude
What can we do for you? 

We believe we can offer you a great working environment as we’re so passionate about our people. Here are just some of the benefits and perks that we offer…

Employee benefit packages to suit your lifestyle, including a company pension scheme, group life assurance, enhanced maternity and paternity pay, professional subscription fees, the opportunity to buy additional holiday, health cash plan, help with travel expenses and the opportunity to take a paid day off each year to do charity work.

Employee wellbeing is high on the agenda here too. We provide a weekly free fruit delivery, discounted membership at a local health club and access to an Employee Assistance Programme, which promotes physical and emotional wellbeing at work and at home. In addition, we provide wellbeing events throughout the year to support physical and mental health.

For further information on what we can offer and to learn more about this role, feel free to contact our dedicated Recruitment team.
If this role appeals to you and you’d like to work for a fast-growing company, then apply today!

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79% of people would recommend a friend to work at First Central

Based on 67 Glassdoor reviews (July 2019)


View all benefits >

Pension scheme

We offer a workplace pension scheme for all employees.

Get your birthday off

We give you an extra day off to celebrate your special day.

Generous holiday entitlement

All employees receive a generous holiday entitlement.

Health cash plan

Claim money back on your healthcare costs, such as dental check-ups and eye tests.

Holiday Extra

We give you the option to buy up to five additional days of annual leave.

Season ticket loan

We provide interest-free loans to cover the cost of season tickets for rail, bus or car parking.