Head of Digital

Head of Digital

Haywards Heath

Haywards Heath
Commercial & Marketing
Closing date:
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We’re looking for an expert in their field to lead the development and execution of the group’s digital strategy to deliver target customer and commercial outcomes.
You’ll be a result-driven digital design guru with a demonstrable track record of success. A creative, can-do attitude that inspires colleagues to turn ideas into reality is a must!
Job responsibilities
  • Develop and execute the group’s digital strategy, ensuring the required capital, resource and governance is in place to succeed
  • Deliver the group’s digital commercial plan, with a strong focus on maximising conversion, revenue and self-service levels
  • As part of the Commercial & Marketing leadership team, help to shape and execute the group’s commercial, customer and people strategies
  • Lead, inspire and coach a team of digital professionals to deliver the digital plan
  • Lead the digital programme of work, collaborating with senior stakeholders across the business to align activity, secure resources and govern the change agenda robustly
  • Be the group’s thought leader on digital, pre-empting market changes and developing concepts that capitalise upon them
  • Build and execute our digital analytics strategy, linking up with other key data users to ensure we’re leveraging the digital insight we gather across the group
  • Ensure all digital assets produced are delivered in accordance with all marketing principles and especially regulatory guidelines (e.g. FCA, ASA)
  • Conduct employee management duties
Experience & knowledge
  • Significant senior leadership experience of a digital function, with a demonstrable track record of success
  • Experience of managing an income/P&L budget successfully
  • Experience of starting up/scaling up a digital function
  • Strong leadership capabilities with the ability to inspire and coach people from assistant level to senior management
  • Strong commercial acumen with the ability to rapidly quantify opportunities and risk to inform the prioritisation of activity
  • Experience of managing budgets
  • Results driven with a constant eye on the prize
  • An empathetic approach to leadership, with the ability to get the best out of a wide range of stakeholders
  • A passion for design and usability, with a good eye for detail
  • Analytical by nature, with the focus on data-based decision making 
What can we do for you? 

We believe we can offer you a great working environment as we’re so passionate about our people. Here are just some of the benefits and perks that we offer…

Employee benefit packages to suit your lifestyle, including a company pension scheme, group life assurance, enhanced maternity and paternity pay, professional subscription fees, the opportunity to buy additional holiday, health cash plan, help with travel expenses and the opportunity to take a paid day off each year to do charity work.

Employee wellbeing is high on the agenda here too. We provide a weekly free fruit delivery, discounted membership at a local health club and access to an Employee Assistance Programme, which promotes physical and emotional wellbeing at work and at home. In addition, we provide wellbeing events throughout the year to support physical and mental health.

For further information on what we can offer and to learn more about this role, feel free to contact our dedicated Recruitment team.
If this sounds like your next role and a company you’d like to work for, what’re you waiting for? Apply today!

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Pension scheme

We offer a workplace pension scheme for all employees.

Get your birthday off

We give you an extra day off to celebrate your special day.

Generous holiday entitlement

All employees receive a generous holiday entitlement.

Health cash plan

Claim money back on your healthcare costs, such as dental check-ups and eye tests.

Holiday Extra

We give you the option to buy up to five additional days of annual leave.

Season ticket loan

We provide interest-free loans to cover the cost of season tickets for rail, bus or car parking.