Fraud Analytics Manager

Fraud Analytics Manager

Location:
Haywards Heath
Salary:
Competitive
Department:
Operations
Closing date:
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We’re looking for a self-motivated Fraud Analytics Manager to join our Counter Fraud Services team in Haywards Heath, West Sussex. 

You’ll be responsible for delivering strategic improvements to fraud models, systems and procedures and manage a team of expert fraud analysts investigating fraud trends. 

You’ll work closely with the Underwriting and Commercial & Marketing teams to develop strong internal relationships with some fantastic internal stakeholders in order to deliver the strategy effectively. 

Our ideal candidate will be passionate about data and be able to demonstrate proven experience in leadership of excellence to enable high performance working throughout the function whilst recommending strategies to drive the business forward. 

Job responsibilities
  • Process structured data through databases and analyse the results using excellent data and analytical skills
  • Drive key strategic and technical insights to report back to senior stakeholders
  • Maintain awareness of key technologies and processes required to offer complete project delivery
  • Translate between technical and non-technical personnel
  • Use your problem-solving ability to develop tailored solutions that combat a range of fraud and financial crime issues
  • Work closely with the Data Science team in defining and modelling business problems and solutions
  • Help to develop data services that include deep learning, predictive analytics and machine learning
  • Perform data analysis and data collection processes that effectively support these data services
  • Work individually and with team members, other teams and suppliers to deliver data services
  • Comply with all group information security policies

Skills, knowledge & experience
  • Solid fraud and/or financial crime experience - specialist knowledge in Transaction Monitoring or Sanctions is highly advantageous
  • Good understanding of statistical techniques and their application, including GLMs, decision trees, random forest, boosting, distributions, clustering, simulation and scenario analysis
  • Knowledge of distributed data platforms, such as Hadoop/HDFS, Spark
  • Extensive experience in a senior insurance fraud role
  • Good experience and understanding of application, claims and internal fraud
  • Intermediate/advanced level in SQL
  • Scripting expertise in another programming language such as R or Python, Scala
  • Experience with visualisation tools such as Tableau

What can we do for you? 
We believe we can offer you a great working environment as we’re so passionate about our people. Here are just some of the benefits and perks that we offer…

Employee benefit packages to suit your lifestyle, including a company pension scheme, group life assurance, enhanced maternity and paternity pay, professional subscription fees, the opportunity to buy additional holiday, health cash plan, help with travel expenses and the opportunity to take a paid day off each year to do charity work.

Employee wellbeing is high on the agenda here too. We provide a weekly free fruit delivery, discounted membership at a local health club and access to an Employee Assistance Programme, which promotes physical and emotional wellbeing at work and at home. In addition, we provide wellbeing events throughout the year to support physical and mental health.

If this job sounds like the role you're looking for, apply today!

We pride ourselves on being a great place to work. Check out our Glassdoor page to see what our employees think about working here.

 

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glassdoor

75% of people would recommend a friend to work at First Central

Based on 87 Glassdoor reviews (January 2020)

Benefits

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Pension scheme

We offer a workplace pension scheme for all employees.

Get your birthday off

We give you an extra day off to celebrate your special day.

Generous holiday entitlement

All employees receive a generous holiday entitlement.

Health cash plan

Claim money back on your healthcare costs, such as dental check-ups and eye tests.

Holiday Extra

We give you the option to buy up to five additional days of annual leave.

Season ticket loan

We provide interest-free loans to cover the cost of season tickets for rail, bus or car parking.