Senior Analyst

Senior Analyst

Haywards Heath, Home Office (Remote) or Manchester
£45,000 - £55,000 per annum dependant on experience
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We’re First Central Insurance & Technology Group (First Central for short), an award-winning innovative insurance and technology organisation, delivering market-leading motor insurance, underwriting, distribution, finance, technology and legal services.

We’re on the hunt for a talented Senior Analyst to join our Retail Pricing team. This role could be based working from home or in either of our Salford Quays, Manchester or Haywards Heath, West Sussex offices.

The key purpose of this role is to solve key company questions, and to provide analysis, insight, and competitive advantage by producing recommendations, analysis and reports that maximise customer satisfaction and profitability. You will pro-actively seek ways to improve existing processes in the Retail Pricing Team.

This role will also implement and advise on analysis strategy, with particular focus on customer behaviour and motor insurance market dynamics. You will manage a team of analysts within the Retail Pricing Project Team ensuring delivery to targets. You will also recruit, develop & motivate junior stuff and control workloads.

You will explore / learn new tools and techniques, whilst overseeing the process of translating data into market-ready insights which can be used in our advanced pricing strategies through cross-functional leadership as well as effective team and project management.

To be successful in this role, you’ll need to:

  • Have a holisitic approach, being able to work on small scale projects but also to see how those projects fit into the big picture vision
  • Be a creative and proactive thinker, able to come up with new and innovative ideas
  • Be able to work independently but also follow instructions as part of a team
  • Have a background in either Computer Science or a similar field

Job Responsibilities:

  • Lead and coordinate research to improve retail pricing performance
  • Manage a team of analysts within the Retail Pricing Project Team ensuring delivery to targets
  • Apply mathematical and statistical techniques including optimization, generalised linear modelling, and non-linear methods to improve the performance of the company
  • Create an innovative approach which drives the business forward by introducing new analytical methods, making use of new data sources, and producing reporting suites to track performance
  • Build predictive models using SAS, RADAR, EMBLEM, and other software packages
  • Monitor, maintain, update, and improve existing predictive models
  • Manage rate changes and implementation of new models and pricing algorithms
  • Produce timely and accurate information for management decision-making purposes
  • Liaise with other departments on data issues, processes, and operational issues
  • Analyse business issues to find solutions to and make recommendations to improve customer outcome and profitability
  • Present findings and results in a clear and logical manner
  • Produce written reports and documentation of work completed
  • Provide input and advice into company analysis strategy and the effective implementation of that strategy to meet company requirements
  • Continuously learn new tools and techniques to stay ahead of competition
  • Develop and implement best practices for experimental design
  • Implement department timescales on standard report production, and ad hoc business queries
  • Ad hoc project work providing analysis to the business
  • Recruit, train, develop, and guide a team of analysts and graduate analysts
  • Manage workloads and motivate direct reports to ensure engagement and productivity
  • Maintain an ethically-sound workplace culture of inclusivity, openness, ownership, collaboration, ambition, innovation, agility, and respect
  • Represent the Senior Retail Pricing Manager in meetings as and when required
  • Ensure compliance with company and other relevant standards / regulations
  • Complete all mandatory training
  • Travel to group locations on an ad hoc basis (currently Manchester, Gibraltar, and Guernsey)
  • Any other reasonable duties as required

Job Specific Competencies:
Experience & knowledge

  • Proven history of mathematical research (either in academia or in industry)
  • Proven ability to produce outstanding results based on own initiative
  • Strong background in statistical methods
  • Experience of predictive modelling is an advantage
  • Experience of Radar, SAS, Emblem is an advantage
  • Experience of personal lines insurance analysis is an advantage
  • Experience in people and project management is an advantage
  • Broad knowledge of statistical methods and techniques
  • A good understanding of probability theory
  • Mathematical optimization
  • Knowledge of motor insurance products and the motor insurance industry is an advantage

Skills & Qualifications

  • MSc in Maths, Physics, Computer Science, or a similar discipline
  • PhD in Maths, Physics, Computer Science or similar is an advantage
  • Strong mathematical skills
  • Strong problem-solving skills, with the ability to adopt a logical approach to solving problems
  • Excellent data and statistical analysis skills
  • Strong IT skills (including Excel and ideally programming skills)
  • Good communication skills, both verbal and written
  • Good time management and organisation skills


  • Logical thinker with solid reasoning ability
  • An organised and pro-active approach
  • Ability to work on own initiative and as part of a team
  • Quick learner and keen to learn new methods and techniques
  • Able to transfer skills and knowledge to others
  • Emphasis on attention to detail and accuracy
  • A flexible approach and positive attitude
  • Self-motivated and enthusiastic
  • Commercially focussed

If you’d like to work for an award-winning employer in a fast-paced environment, apply now!

Want to know what it’s really like to work at First Central? Take a look at our Glassdoor reviews.

What can we do for you?

We believe we can offer you a great working environment as we’re so passionate about our people. Here are just some of the benefits and perks that we offer…

  • Fantastic training and development opportunities
  • Employee benefit packages to suit your lifestyle
  • Flexible working
  • YOUday – we give you an extra day off to celebrate a special day
  • The opportunity to take a paid day off each year to do charity work
  • A health cash plan
  • Help with travel expenses
  • The opportunity to buy additional holiday
  • Company pension scheme
  • Group life assurance
  • Enhanced maternity and paternity pay
  • Professional subscription fees paid

Employee wellbeing is high on the agenda here too. We provide a weekly free fruit delivery, discounted membership at a local health club and access to an Employee Assistance Programme, which promotes physical and emotional wellbeing at work and at home. In addition, we provide wellbeing events throughout the year to support physical and mental health.

For further information on what we can offer and to learn more about this role, feel free to contact our dedicated Recruitment team.

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86% of people would recommend a friend to work at First Central

Based on 164 Glassdoor reviews (March 2022)


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Flexible working

We support colleagues who wish to work flexibly whilst meeting the needs of the business.


If it’s your birthday or you just fancy some me-time, get an extra day off for whatever you want.

Holiday Extra

We give you two opportunities each year to buy or sell up to five days of holiday.


Get a day off each year to take part in volunteering activities.

Health cash plan

Claim money back on your healthcare costs, such as dental check-ups and eye tests.

Season ticket loan

We provide interest-free loans to cover the cost of season tickets for rail, bus or car parking.