Group Supply Chain Assurance Manager

Group Supply Chain Assurance Manager

Haywards Heath or Salford Quays
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Are you looking for a career with a fast-growing, dynamic company? Well look no further! We need a Group Supply Chain Assurance Manager to join our Procurement team in in either Haywards Heath, West Sussex or Salford Quays, Manchester.
There’s never been a better time to join us, being part of our talented, passionate and growing Procurement team, you’ll create, implement and ensure ongoing adherence to the Supplier Management Framework (SRM), in accordance with the Group Procurement Policy & Group Risk Management Policy.
Using deep industry and professional knowledge to continuously improve supplier management practices across the Group, you’ll liaise with senior management to embed the SRM framework on a risk enabled basis, in accordance with regulatory requirements, for third-party suppliers across all categories including external suppliers and intercompany service provision.
To be successful in this role, you’ll need to have:
  • Excellent knowledge of motor claims and the insurance industry
  • Solid understanding of the business objectives and business processes
  • Excellent knowledge of financial services, motor insurance products, FCA requirements and TCF
  • Excellent knowledge of Procurement and Supplier Management activity
Job responsibilities
  • Create, own and lead the embedding of the SRM governance framework, aligned to the Group Procurement Policy and Procedures and Group Risk Management Policy
  • Monitor and support a matrix supplier management structure, working collaboratively with relationship managers across the organisation to help them ensure they’re compliant with processes, policy and regulation
  • Continuously improve and manage the supplier on-boarding process to ensure all material and non-material suppliers owned by each business area adhere to the Group Procurement Policy and Procedures
  • Lead annual material supplier risk reviews and ensure that any issues identified are owned and managed in accordance with the Group Risk Management Policy
  • Input into annual material supplier contract reviews and ensure contracts continue to meet operational and regulatory requirements
  • Lead due diligence exercises on existing and proposed suppliers
  • Maintain oversight of supplier performance reviews including reviewing associated documentation and monitoring their frequency, providing regular reporting of such reviews
  • Provide regular consolidated reporting on key supplier performance from across the Group
  • Continuously improve supplier performance and risk assessment governance and metrics
  • Administer processes and controls to manage all supplier information and act as primary data controller for supplier data
Skills, knowledge & experience
  • Highly experienced in supplier relationship and contract management in a financial services organisation
  • Solid experience of audit, risk and controls in a regulated environment
  • Ability to work effectively within a de-centralised supplier relationship management environment
  • Ability to work with numerous stakeholders across an extensive and varied supplier base
  • Supplier database management and reporting
  • Excellent knowledge of commercial contracts and service level agreements
  • Line management experience
  • Problem-solving skills with the ability to adopt a logical approach to resolving problems
  • Excellent written and oral communication skills coupled with the ability to listen, question and understand operational and business needs
What can we do for you? 
We believe we can offer you a great working environment as we’re so passionate about our people. Here are just some of the benefits and perks that we offer…
  • Fantastic training and development opportunities
  • Employee benefit packages to suit your lifestyle
  • Flexible working
  • A day off for your birthday
  • The opportunity to take a paid day off each year to do charity work
  • A health cash plan
  • Help with travel expenses
  • The opportunity to buy additional holiday
  • Company pension scheme
  • Group life assurance
  • Enhanced maternity and paternity pay
  • Professional subscription fees paid
Employee wellbeing is high on the agenda here too. We provide a weekly free fruit delivery, discounted membership at a local health club and access to an Employee Assistance Programme, which promotes physical and emotional wellbeing at work and at home. In addition, we provide wellbeing events throughout the year to support physical and mental health.

For further information on what we can offer and to learn more about this role, feel free to contact our dedicated Recruitment team.

If you’d like to work for an award-winning employer in a fast-paced environment, apply now!

We’ve received some great feedback from employees on Glassdoor. Don’t believe us? Check out our reviews for yourself!

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79% of people would recommend a friend to work at First Central

Based on 98 Glassdoor reviews (July 2020)


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Flexible working

We support colleagues who wish to work flexibly whilst meeting the needs of the business.


We give you an extra day off to celebrate a special day.

Holiday Extra

Not only do you get a generous holiday entitlement, you can also buy additional leave.


Get a day off each year to take part in volunteering activities.

Health cash plan

Claim money back on your healthcare costs, such as dental check-ups and eye tests.

Season ticket loan

We provide interest-free loans to cover the cost of season tickets for rail, bus or car parking.