Fraud Application Analyst

Fraud Application Analyst

Haywards Heath
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We currently have a great opportunity for a Data Analyst to join our Counter Fraud Services team in Haywards Heath, West Sussex.

The successful candidate will be responsible for producing analysis using SAS and SQL to minimise the fraudulent impact to First Central. Continuous improvement will be at the heart of the role and you’ll help develop and maintain the applications we use to detect fraud.

Job responsibilities
  • Produce timely and accurate information for management decision-making purposes
  • Develop and maintain the applications used by the company to detect fraudulent behaviour
  • Liaise with all departments on issues of reporting requirements, data analysis, business process and operational issues relating to fraud
  • Achieve an innovative approach to fraud analysis, which drives the business forward in detecting new fraud patterns
  • Ensure compliance with company and other relevant standards and regulations at all times (including Treating Customers Fairly)
  • Any other reasonable duties as required
Skills, knowledge & experience
  • Solid experience of a statistical role within the personal lines insurance industry, preferably motor insurance
  • Advanced level use of MS Office applications
  • Ideally competent in SAS and/or SQL
  • Proven experience of data mining, transformation, synthesis and reporting
  • Experience of working under pressure, dealing with multiple tasks or requests simultaneously
  • Excellent communication skills, and a proven ability to manage difficult conversations
  • Team player, working to create and achieve shared objectives
  • Excellent data and statistical analysis skills
  • Highly numerate
  • Strong problem-solving skills, with the ability to adopt a logical approach to solving problems
  • Ability to present and visualise data to a high quality and adapt for a wide range of audiences
  • Good time management and organisation skills with a proactive approach
  • Commercially focused
  • Self-motivated and enthusiastic
  • Ability to work on own initiative and as part of a team
  • Emphasis on attention to detail and accuracy
  • Takes initiative to make decisions
  • Strives to drive business improvements to contribute to the success of the business

What can we do for you? 

We believe we can offer you a great working environment as we’re so passionate about our people. Here are just some of the benefits and perks that we offer…

Employee benefit packages to suit your lifestyle, including a company pension scheme, group life assurance, enhanced maternity and paternity pay, professional subscription fees, the opportunity to buy additional holiday, health cash plan, help with travel expenses and the opportunity to take a paid day off each year to do charity work.

Employee wellbeing is high on the agenda here too. We provide a weekly free fruit delivery, discounted membership at a local health club and access to an Employee Assistance Programme, which promotes physical and emotional wellbeing at work and at home. In addition, we provide wellbeing events throughout the year to support physical and mental health.

If this sounds like your next role and a company you’d like to work for, what’re you waiting for? Apply today.

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79% of people would recommend a friend to work at First Central

Based on 67 Glassdoor reviews (July 2019)


View all benefits >

Pension scheme

We offer a workplace pension scheme for all employees.

Get your birthday off

We give you an extra day off to celebrate your special day.

Generous holiday entitlement

All employees receive a generous holiday entitlement.

Health cash plan

Claim money back on your healthcare costs, such as dental check-ups and eye tests.

Holiday Extra

We give you the option to buy up to five additional days of annual leave.

Season ticket loan

We provide interest-free loans to cover the cost of season tickets for rail, bus or car parking.