Learning Business Partner

Learning Business Partner

Haywards Heath
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We currently have an amazing opportunity for a Learning Business Partner to join our fun and friendly Learning & Development (L&D) team in Haywards Heath, West Sussex. 

We’re currently going through a period of rapid growth and have ambitious targets for the future – there’s never been a better time to join us and help deliver our vision.

As the Learning Business Partner, you’ll need to be a proactive partner to our leaders and teams across the business, aligning functional L&D strategy with business strategy.

You’ll confidently lead the learning and development service for our Commercial and Marketing teams to deliver business-specific development solutions, which equip employees at all levels with the necessary skills and knowledge to carry out their roles effectively.

To be successful in this role, you’ll need to:
  • Have experience of managing and implementing innovative projects across a range of learning and development projects, size and type
  • Have a strong understanding of adult learning theories, instructional design and supporting technologies
  • Be confident in providing constructive feedback to colleagues and internal customers
Job responsibilities
  • Support the L&D Manager in developing the commercials and marketing learning strategy for First Central and be an advocate for leading edge blended learning initiatives such as video, animations and virtual classrooms to support in next generation digital learning methods
  • Develop systems and standards for business reporting, producing regular reports on all learning undertaken, demonstrating the business benefit of the activity and evaluating to the agreed level
  • Lead and support work on key business projects in Commercial and Marketing as well as manage the design and execution of large-scale people projects
  • Be responsible for the L&D relationship with third party suppliers and outsourcers, managing risks, content, quality and reporting where required whilst building strong relationships to work across the group
  • Conduct learning needs analysis using insight from multiple channels and review training currently offered in line with business objectives
  • Create an engaging team environment to maintain a consistent level of motivation and enable your team to focus on key deliverables, supporting upskilling where necessary
  • Present a range of relevant and innovative solutions, logically and with credibility, to gain buy-in from senior stakeholders with the aim of improving engagement, retention and development of colleagues
  • Ensure a consistent quality standard of training content is used, which meets our regulatory requirement across the Commercial and Marketing area
  • Champion the development of digital learning skills and capabilities throughout the L&D team, ensuring members keep abreast of developments of external and internal best practice
  • Manage the Learning Management System (LMS) and all its component parts, and act as the primary point of contact with the LMS vendor for resolution of issues related to system performance and reporting
Skills, knowledge & experience
  • Certificate in Learning & Development
  • Coaching qualification
  • Myers Briggs (MBTI) desirable
  • Experience of managing and implementing innovative projects across a range of learning and development projects, size and type
  • Ability to give constructive feedback to colleagues and internal customers
  • Ability to run multiple high-level projects to deadline
  • Strong presentation skills
  • High-level facilitation and coaching skills
  • Understanding of adult learning theories, instructional design and supporting technologies
  • Good understanding of the business objectives
  • Ensure quality of work and timeliness by proactively resolving problems
  • Proactively seek opportunities and feedback to develop business acumen to improve performance and overall capability
  • Display enthusiasm, accountability, commitment and sense of purpose in interactions with customers and colleagues
What can we do for you? 

We believe we can offer you a great working environment as we’re so passionate about our people. Here are just some of the benefits and perks that we offer…
  • Fantastic training and development opportunities
  • Employee benefit packages to suit your lifestyle
  • Flexible working
  • A day off for your birthday
  • The opportunity to take a paid day off each year to do charity work
  • A health cash plan
  • Help with travel expenses
  • The opportunity to buy additional holiday
  • Company pension scheme
  • Group life assurance
  • Enhanced maternity and paternity pay
  • Professional subscription fees paid
Employee wellbeing is high on the agenda here too. We provide a weekly free fruit delivery, discounted membership at a local health club and access to an Employee Assistance Programme, which promotes physical and emotional wellbeing at work and at home. In addition, we provide wellbeing events throughout the year to support physical and mental health.

For further information on what we can offer and to learn more about this role, feel free to contact our dedicated Recruitment team.

If you’d like to work for an award-winning employer in a fast-paced environment, apply now!

We’ve received some great feedback from employees on Glassdoor. Don’t believe us? Check out our reviews for yourself!

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79% of people would recommend a friend to work at First Central

Based on 98 Glassdoor reviews (July 2020)


View all benefits >

Flexible working

We support colleagues who wish to work flexibly whilst meeting the needs of the business.

Get your birthday off

We give you an extra day off to celebrate your special day.

Holiday Extra

Not only do you get a generous holiday entitlement, you can also buy additional leave.


Get a day off each year to take part in volunteering activities.

Health cash plan

Claim money back on your healthcare costs, such as dental check-ups and eye tests.

Season ticket loan

We provide interest-free loans to cover the cost of season tickets for rail, bus or car parking.