Business Analyst - Data & Analytics

Haywards Heath or Manchester
£35,000 to £54,000 - depending on experience
Technology and Data
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We’re First Central Insurance & Technology Group (First Central for short), an innovative, market-leading insurance company. We protect the things customers love so they can get on with what matters to them in life. 

Data drives us. It fuels our outstanding distribution, finance, technology and legal services. Our underwriting skills are built on data expertise; it creates the insights we need to give the right cover to the right customers at the right price. But, it’s the people inside and outside our business that power us. They make us stand out, help us succeed. We’re ambitious. We’re growing. We’ve won awards.   

Do you love Data? Our technology and data teams in Salford Quays, Manchester and Haywards Heath, West Sussex are looking for a Business Analyst to join our Data & Analytics (D&A) team.

As a Business Analyst specialising in Data & Analytics, you’ll be responsible for the successful analysis and capture of data specific requirements that will form technical design and build work packages for agile data delivery product teams. You’ll be a critical team member within our agile delivery teams, ensuring we really understand our internal customer’s needs, helping deliver huge value for the business via innovative data solutions and playing a critical role in our high performing team. Working with agility, a mindset of experimentation and iterative value delivery, the Business Analyst will be responsible for developing high quality robust data user stories, data mock-ups and wireframes, business data definitions, data mapping artefacts and play a key role in the user acceptance testing of developed solutions.

Could you fit the bill? Working flexibly, you'll spend most of your time working from home, with one day a week spent in the office (so living within a commutable distance to Salford Quays, Manchester / Haywards Heath, West Sussex would be perfect).  But of course, it’s your choice - if you prefer to be in the office more - that's good with us too. 

You’ll be great in this role if:  

  • You’re highly collaborative and enjoy building relationships with stakeholders from a diverse range of disciplines.
  • You possess proven experience as a data and analytics ‘translator’ in either data platforms, analytics / business intelligence or artificial intelligence / machine learning.
  • You thrive on taking responsibility for delivery and enjoy working in a fast-paced organisation where change is a constant.

**Please note this Business Analyst - Data & Analytics role is not a hands-on dashboard/report development role. We’re seeking applications from experienced Business Analysts with a minimum of 3-5 years industry experience ideally gained where the focus has been on Data.  If you’re excited to learn more, please don’t hesitate to ask our talent team for more information on this exciting Data focussed role.

Learning, evolving, adapting. When the data speaks, we listen.

What's Involved:

  • Responsible for developing clear, robust, and accurate data specific user stories and requirements.
  • Conducting thorough data business analysis, including challenging perceptions and embedded thinking, to ensure that data requirements move the business forward and achieve outcomes.
  • Facilitate workshops and deliver presentations to capture requirements and generate feedback.
  • Act as an internal consultant, interpreting user requests and where appropriate, making suggestions for better/alternative ways of obtaining and presenting the required information.
  • Create wireframes, mock-ups and POCs as part of the requirements process to validate needs and feasibility.
  • Apply agile and lean practices into all aspects of your work, seeking to optimise flow and reduce wait time wherever possible.
  • Agree business data definitions as part of the requirement process, that inform both the technical design and support the implementation of the data governance standards.
  • Create data mapping artefacts, including definition of transformations required, to inform the design and build process.
  • Become a trusted Data SME for the data subject areas and business domains in which you work.
  • Work alongside data engineering to quickly address points of clarification, iterate requirements, and facilitate business engagement where necessary.
  • Actively support the testing process, ensuring traceability of requirement to solution, and helping to co-ordinate and deliver user acceptance testing.
  • Support Business Analysts in other parts of the business around data specific requirements analysis methods and practices.
  • Adhere to the Company values at all times and encourage others to demonstrate these.
  • Ensure compliance with company and other relevant standards/regulations at all times.

Job Specific Competencies:

Qualifications / Experience

  • A strong background in data requirement elicitation using agile practices, and broad understanding of data visualisation, data engineering and data governance.
  • Experience of planning and facilitating workshops of varying size.
  • Experience of influencing and managing stakeholders, with the ability to communicate key messages across multiple areas of the business.
  • Experience of analytics platforms such as PowerBI, Tableau, Qliksense etc
  • Experience in creating data user stories as part of agile delivery methods.
  • Use of collaboration and agile software management tools such as Confluence, Azure DevOps, Jira.
  • Good grounding in agile software change practices, ideally in a data function.


  • Versed in functional/non-functional requirements gathering and definition.
  • Able to confidently act as interface between delivery / technical and non-technical colleagues.
  • Strong communication and interpersonal skills, able to build deep trust-based relationships with colleagues.
  • Strong service focus with a passion for delivering high-quality products to your stakeholders.
  • Excellent planning, time management and organisation skills.
  • Influential, and a good negotiator
  • Strong analytical and problem-solving skills.


  • Outcome focussed and results driven.
  • Self-motivated and enthusiastic.
  • Embraces, embeds and incorporates the Company values.
  • Pro-active, and comfortable taking the initiative.
  • Resilient and flexible with the ability to work iteratively.
  • A positive attitude with a focus on how outcomes might be achieved.
  • Focussed on improvement of processes and oneself.
  • Desire to work in a fast-growing, fast-paced environment.
  • Life-long learning – you have a drive to learn and continually develop your skills and abilities.

Ambitious team players can make their mark here. Sound like you? You’ll fit right in.

What can we do for you?

People first. Always. We’re passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so that’s what we offer. Our workplaces are energetic, inspirational, supportive. To get a taste of the advantages you’ll enjoy, take a look at all our perks in full here. 

Intrigued? Our Talent team can tell you everything you need to know about what we want and what we’re offering, so feel free to get in touch.

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86% of people would recommend a friend to work at First Central

Based on 164 Glassdoor reviews (March 2022)


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Simply Health Cash Plan

Simply Health Cash plan. Reclaim the cost of your eye tests, dental appts, physiotherapy and more

Flexible Bank Holidays

Eight flexible bank holidays; you can choose which festivals you observe


We’re passionate about it. Everyone gets a paid day off annually to volunteer

Electric Car Scheme

Plug into our Electric Car Scheme for a deal with insurance, road tax and servicing

Flexible Working

We’re flexible; most roles let you mix office and home working. We work fluidly around core hours

Your Time in Need

Your Time in Need: five days’ leave so you can deal with life stuff. We’ll support you