Data Quality Analyst

Data Quality Analyst

Location:
Gibraltar, Guernsey, Haywards Heath, Home Office (Remote) or Manchester
Salary:
up to £49,000 plus excellent benefits package
Department:
Technology and Data
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We’re First Central Insurance & Technology Group (First Central for short), an award-winning innovative insurance and technology organisation, delivering market-leading motor insurance, underwriting, distribution, finance, technology and legal services.
 

We’re on the hunt for a talented Data Quality Analyst to join our Technology and Data in either Haywards Heath, West Sussex, Salford Quays, Manchester or based remotely, with occasional travel to our offices.

The role of Data Quality Analyst will help embed the groupwide approach to robust, insightful and pragmatic Data Quality across First Central Group, ensuring that Data Quality is continually improved and colleagues across our business understand the quality of data available to them to drive business value.  You will work with Data Stewards and Data Custodians across the business to continually improve data quality, enabling colleagues to skilfully optimise our data. Critically you will be able to bring the importance of effective Data Quality to life for all colleagues through engaging storytelling and by adopting a practical, pragmatic approach contextualised to the business needs whilst helping colleagues at all levels to gain trust in the quality of our data, and to innovate and experiment with data with the knowledge that it is of sufficient quality, and that any issues are known and appropriately mitigated.

To be successful in this role, you’ll need to:

  • Have a collaborative style and ability to build relationships with stakeholders from a diverse range of disciplines.
  • Possess proven experience of driving continual improvement in Data Quality, undertaking diagnostic profiling, driving defect resolution and root cause analysis.
  • Be happy taking responsibility for delivery and working in a fast-paced organisation where change is a constant.

Job responsibilities:

  • Support the delivery of the Data Quality Strategy to enable the achievement of overall business ambitions and outcomes.
  • Work with Data Stewards across the business to define and document robust Data Quality rules.
  • Work with IT colleagues and the wider Data and Analytics team to embed key Data Quality rules in priority order.
  • Work with Data Stewards, IT colleagues and the wider Data and Analytics team to undertake diagnostic profiling, defect resolution and root cause analysis to drive continual improvement in the quality of our data and meet regulatory requirements.
  • Aid in the identification and mitigation of all key Data Quality risks.
  • Help to drive a culture of Data Quality by design, effectively engaging and partnering with colleagues across the business.
  • Aid in the facilitation of, and be an active member of, the Data Management Working Group.  Providing clear updates on progress and ensuring key issues are surfaced.
  • Promote a culture of agile working, accountability, continuous improvement and psychological safety within the team and across the business.
  • Identify engaging mechanisms to communicate key Data Quality themes effectively to colleagues across the business.
  • Any other reasonable duties.

Job-specific competencies

Experience & knowledge

  • Experience of assessing and driving improvement in Data Quality.
  • Good understanding of all aspects of Data Quality, including Business rule definition, diagnostic profiling, defect resolution and root cause analysis to drive continual improvement.
  • Experience of taking complex information and translating into easily digestible information for less technical colleagues.
  • Experience of building strong mutually beneficial relationships across a business.
  • Experience of driving continual improvement through agile ways of working.
  • Experience of General Insurance practices and processes would be advantageous.

Skills & Qualifications

  • Pragmatic and Practical with ability to tailor principles and standards to appropriate situations and audiences in an engaging way.
  • Strong communication, for example conveying information to diverse audiences in a way that is easily understood and actionable.
  • Collaboration, for example driving group discussions to consider and agree priorities for each stage of Data Quality management.
  • Relationship management, for example creating relationships and building trust with internal and external stakeholders quickly.
  • Storytelling, for example by creating a consistent storyline for better understanding and engaging with Data Quality topics.

What can we do for you?


We believe we can offer you a great working environment as we’re so passionate about our people. Here are just some of the benefits and perks that we offer…

  • Fantastic training and development opportunities
  • Employee benefit packages to suit your lifestyle
  • Flexible working
  • YOUday – we give you an extra day off to celebrate a special day
  • The opportunity to take a paid day off each year to do charity work
  • A health cash plan
  • Help with travel expenses
  • The opportunity to buy additional holiday
  • Company pension scheme
  • Group life assurance
  • Enhanced maternity and paternity pay
  • Professional subscription fees paid

Employee wellbeing is high on the agenda here too. We provide a weekly free fruit delivery, discounted membership at a local health club and access to an Employee Assistance Programme, which promotes physical and emotional wellbeing at work and at home. In addition, we provide wellbeing events throughout the year to support physical and mental health.

For further information on what we can offer and to learn more about this role, feel free to contact our dedicated Recruitment team.

View more about our Benefits

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86% of people would recommend a friend to work at First Central

Based on 164 Glassdoor reviews (March 2022)

Benefits

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Flexible working

We support colleagues who wish to work flexibly whilst meeting the needs of the business.

YOUday

If it’s your birthday or you just fancy some me-time, get an extra day off for whatever you want.

Holiday Extra

We give you two opportunities each year to buy or sell up to five days of holiday.

Volunteering

Get a day off each year to take part in volunteering activities.

Health cash plan

Claim money back on your healthcare costs, such as dental check-ups and eye tests.

Season ticket loan

We provide interest-free loans to cover the cost of season tickets for rail, bus or car parking.