Fraud Application Analyst

Fraud Application Analyst

Haywards Heath
Up to £28,000 - Depending on experience
Claims & Fraud
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We’re First Central Insurance & Technology Group (First Central for short), an award-winning innovative insurance and technology organisation, delivering market-leading motor insurance, underwriting, distribution, finance, technology and legal services.

First Central are looking for a Fraud Application Analyst to join our Fraud Analytics team based in Haywards Heath, West Sussex. Your accuracy and attention to detail will be integral in driving the continued and material improvements in fraud detection.

If successful for our Fraud Application Analyst vacancy, you will provide the Counter Fraud Services Team with key information and data to support existing fraud controls, identify new fraudulent behaviours and report on the benefits delivered.

If you are keen to apply read on to find out more...

Job responsibilities:

  • Ability to produce timely and accurate information for management decision-making purposes.
  • To develop and maintain the applications used by the company to detect fraudulent behaviour.
  • To liaise with all departments on issues of reporting requirements, data analysis, business process and operational issues relating to Fraud.
  • Achieve an innovation approach to fraud analysis which drives the business forward in detecting new fraud patterns.
  • To ensure compliance with company and other relevant standards/ regulations at all times (including TCF)
  • Any other reasonable duties as require

Experience & Knowledge:

  • Solid experience of a statistical role within the personal lines insurance industry, preferable motor insurance
  • Proven experience of data mining, transformation, synthesis and reporting
  • Experience of working under pressure, dealing with multiple tasks or requests simultaneously
  • Excellent communication skills, and a proven ability to manage difficult conversations
  • Team player, working to create and achieve shared objectives.

Skills & Qualifications:

  • Excellent data and statistical analysis skills
  • Advanced level use of MS Office applications
  • Ideally competent in SAS and/or SQL
  • Good numerical skills
  • Strong problem-solving skills, with the ability to adopt a logical approach to solving problems
  • Ability to present and visualise data to a high quality and adapt for wide range of audiences
  • Good time management and organisation skills


  • Logical thinker with solid reasoning ability
  • Commercially focussed
  • Self-motivated and enthusiastic
  • An organised and pro-active approach
  • Embrace, embed and incorporate the Company Values
  • Ability to work on own initiative and as part of a team
  • A flexible approach and positive attitude
  • Emphasis on attention to detail and accuracy
  • Takes initiative to make decisions
  • Strives to drive business improvements to contribute to the success of the business

What can we do for you?

We believe we can offer you a great working environment as we’re so passionate about our people. Here are just some of the benefits and perks that we offer…

  • Fantastic training and development opportunities
  • Employee benefit packages to suit your lifestyle
  • Flexible working
  • YOUday – we give you an extra day off to celebrate a special day
  • The opportunity to take a paid day off each year to do charity work
  • A health cash plan
  • Help with travel expenses
  • The opportunity to buy additional holiday
  • Company pension scheme
  • Group life assurance
  • Enhanced maternity and paternity pay
  • Professional subscription fees paid

Employee wellbeing is high on the agenda here too. We provide a weekly free fruit delivery, discounted membership at a local health club and access to an Employee Assistance Programme, which promotes physical and emotional wellbeing at work and at home. In addition, we provide wellbeing events throughout the year to support physical and mental health.

For further information on what we can offer and to learn more about this role, feel free to contact our dedicated Recruitment team.

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86% of people would recommend a friend to work at First Central

Based on 164 Glassdoor reviews (March 2022)


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Flexible working

We support colleagues who wish to work flexibly whilst meeting the needs of the business.


If it’s your birthday or you just fancy some me-time, get an extra day off for whatever you want.

Holiday Extra

We give you two opportunities each year to buy or sell up to five days of holiday.


Get a day off each year to take part in volunteering activities.

Health cash plan

Claim money back on your healthcare costs, such as dental check-ups and eye tests.

Season ticket loan

We provide interest-free loans to cover the cost of season tickets for rail, bus or car parking.